Go to System Preferences -> Security & Privacy -> Screen Recording -> click zoom icon to allow share. Send us the zipped log or upload to Dropbox/Google Drive and send us the link in your support ticket. Firstly, make sure that you update newest zoom version.Control click or right click on the folder.Send us the zipped log or upload to Dropbox/Google Drive and send us the link in your support ticket.
#ZOOM FOR MAC OS BIG SUR HOW TO#
Control click or right click on the folder. This Tutorial Helps to How to Install Zoom on macOS Big SurmacOSBigSurZoomInstallZoomonmacOSBigSurZoomBigSurThanks Friends for Watching this Video,Please. Hold down the option/alt key and the Library folder should appear. Once the installer opens, click Continue. It is typically saved to your Downloads folder. Under Zoom Client for Meetings, click Download.
After sending the logs, please uninstall this troubleshooting version of Zoom and re-installĀ from the Downloads page.Send us the zipped log or upload to Dropbox/Google Drive and send us the link.Zip the latestĀ log files and name it using your ticket: example ticket 4444.zip or yourname.zip.
Click the Open Log Folder or Console.app > ~/Library/Logs >.Please download the install package from the link provided by the Support team.The troubleshooting version does not allow Zoom support or engineering access to your computer, but rather just gathers more information about your specific issue. After recreating the issue, these files need to be sent to your Zoom support agent via your existing ticket.
After reporting a problem through the desktop client, the Support team may ask you to install a special troubleshooting package of Zoom to log more information about your issue and help Zoom engineers investigate the issue.